Which payment methods are offered?

Visa, Visa Electron, Mastercard and American Express.

PayPal

Payment Service Provider

Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.

Paytrail Plc
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: +358 207 181 830
Business ID 2122839-7Return policy?

Returns

If you are not happy with your flies, you have 30 days to return your items – FREE. 

Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment. We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery. Please allow 1-2 weeks for your return to be processed.

To make a return, email us at [email protected] to request a return authorization. Please include the order number and item(s) you wish to return.

Shipping

We currently offer one delivery options for getting your order to you:

Standard delivery in EU: 2-5 days (Mon-Fri), excluding public holidays

Please note: To qualify for free delivery in EU, you must meet the minimum order value of 80.00€. Should your order be below that amount, the fee is 4.00€

Standard delivery outside of EU: 5-15 days (Mon-Fri), excluding public holidays

Outside of EU, the delivery fee is 12.00€